Changes between Version 22 and Version 23 of help

Timestamp:

Nov 26, 2021 11:43:22 AM (3 years ago)

Author:

knoop

Comment:

--

help

@@ -12 +12 @@
 
 == 3. Ticket system ==
-{{{
-#!access
-#allow(TICKET_VIEW)
-
 The '''third''' step is a check of already existing support tickets. 
 [wiki:tickets View existing support tickets]
 
 == 4. New ticket ==
+
 The '''fourth''' step is the submission of a new support ticket. Please make sure you have completed step one and two. Otherwise your ticket will not be processed. You may also issue a ticket, if you like to request a new PALM feature.
-[/newticket Submit a new support ticket]
-}}}
-
-== 5. Commercial Partner ==
-We give free support and consulting for non-commercial users. For commercial users with special need in e.g. setup development and configuration, dedicated model development, data analysis and visualization, etc., we would like to refer to [http://www.pecanode.com Pecanode], a spin-off company composed of active PALM developers with longstanding experience in programming, flow simulation and data analysis. \\
-[[Image(logo_mit_schrift.png, 20%, link=http://www.pecanode.com)]]
-
+{{{
+#!access
+#allow(TICKET_VIEW)
 
 {{{
@@ -36 +29 @@
 You need to be logged in on order to use get access to advanced support steps. In case you don't have an account yet and you are interested in using or just testing the code, please create an account using the [[//register|register form]]. This account will give you access to the PALM repository and also allow you to login on this website, e.g. to submit support tickets, or to edit the wiki, if you have proper access permissions. As a registered user, you will also be informed about new PALM updates by email.
 }}}
+
+
+[/newticket Submit a new support ticket]
+}}}
+
+== 5. Commercial Partner ==
+We give free support and consulting for non-commercial users. For commercial users with special need in e.g. setup development and configuration, dedicated model development, data analysis and visualization, etc., we would like to refer to [http://www.pecanode.com Pecanode], a spin-off company composed of active PALM developers with longstanding experience in programming, flow simulation and data analysis. \\
+[[Image(logo_mit_schrift.png, 20%, link=http://www.pecanode.com)]]