Changes between Version 17 and Version 18 of help
- Timestamp:
- Dec 12, 2017 9:10:19 AM (7 years ago)
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help
v17 v18 5 5 == 1. FAQ == 6 6 The '''first''' step on your way to receive help for your PALM related problem is a thorough reading of our frequently asked questions: 7 1.[wiki:/Help/FAQ Frequently Asked Questions (FAQ)]7 [wiki:/Help/FAQ Frequently Asked Questions (FAQ)] 8 8 9 9 == 2. Known bugs == 10 10 The '''second''' step is a check of already known bugs. 11 2.[wiki:tickets#Bugs View known bugs]11 [wiki:tickets#Bugs View known bugs] 12 12 13 13 == 3. Ticket system == … … 17 17 18 18 The '''third''' step is a check of already existing support tickets. 19 3.[wiki:tickets View existing support tickets]19 [wiki:tickets View existing support tickets] 20 20 21 21 == 4. New ticket == 22 22 The '''fourth''' step is the submission of a new support ticket. Please make sure you have completed step one and two. Otherwise your ticket will not be processed. You may also issue a ticket, if you like to request a new PALM feature. 23 4.[/newticket Submit a new support ticket]23 [/newticket Submit a new support ticket] 24 24 }}} 25 25