Version 17 (modified by maronga, 6 years ago) (diff)

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Getting Help

This page walks you through the PALM help and support procedure. In order to ensure an efficient PALM support, we must ask you to carefully follow this instruction. Unfortunately, we can not provide any custom and personal help, if you have not followed this procedure. Please note that the support we offer is not funded and as it is free for you, it is voluntarily provided by the PALM developers team on their free time. Furthermore, we can only support you on problems directly related to PALM.

1. FAQ

The first step on your way to receive help for your PALM related problem is a thorough reading of our frequently asked questions:

  1. Frequently Asked Questions (FAQ)

2. Known bugs

The second step is a check of already known bugs.

  1. View known bugs

3. Ticket system

You either do not have an account or you are not logged in.

You need to be logged in on order to use get access to advanced support steps. In case you don't have an account yet and you are interested in using or just testing the code, please create an account using the register form. This account will give you access to the PALM repository and also allow you to login on this website, e.g. to submit support tickets, or to edit the wiki, if you have proper access permissions. As a registered user, you will also be informed about new PALM updates by email.

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