Changes between Version 27 and Version 28 of help

Timestamp:

Feb 1, 2024 10:22:07 AM (7 months ago)

Author:

knoop

Comment:

--

help

@@ -1 +1 @@
 = Getting Help =
 
-This page walks you through the PALM help and support procedure. In order to ensure an efficient PALM support, '''we must ask you to carefully follow this instruction'''. Unfortunately, we can not provide any custom and personal help, if you have not followed this procedure. Please note that the support we offer is not funded and '''voluntarily provided by the PALM developers team'''. Response times will thus depend on our availability. Also note that we can provide free support for '''non-commercial users only''' unless you have a special cooperation agreement. For commercial support, we refer to our [#commercial Commercial Partner]. Furthermore, we can only support you on problems directly related to PALM, but not for basic handling of linux operating systems, compiler installation and usage, etc..
+This page walks you through the PALM help and support procedure. In order to ensure an efficient PALM support, '''we must ask you to carefully follow this instruction'''. Unfortunately, we can not provide any custom and personal help, if you have not followed this procedure. Please note that the support we offer is not funded and '''voluntarily provided by the PALM developers team'''. Response times will thus depend on our availability. Also note that we can provide free support for '''non-commercial users only''' unless you have a special cooperation agreement. For commercial services, we refer to our [#commercial Commercial Partner]. Furthermore, we can only support you on problems directly related to PALM, but not for basic handling of linux operating systems, compiler installation and usage, etc..
 
 == 1. FAQ ==
@@ -34 +34 @@
 
 == 5. Commercial Partner == #commercial
-For commercial users with special need in e.g. setup development and configuration, dedicated model development, data analysis and visualization, etc., we would like to refer to [http://www.pecanode.com Pecanode], a spin-off company composed of active PALM developers with longstanding experience in programming, flow simulation and data analysis. \\
+For commercial users that look for a complete and custom service around PALM incl. dedicated model development, simulation execution, data analysis and visualization, we would like to refer to [http://www.pecanode.com Pecanode], a spin-off company composed of active PALM developers with longstanding experience in programming, flow simulation and data analysis. \\
 [[Image(logo_mit_schrift.png, 20%, link=http://www.pecanode.com)]]