Changes between Version 10 and Version 11 of help

Timestamp:

Nov 20, 2013 8:49:00 AM (12 years ago)

Author:

maronga

Comment:

--

help

@@ -1 +1 @@
 = Getting Help =
-
-=== Registered users ===
-If you experience problems with PALM or if you like to request new enhancements, feel free to create a  [[/newticket|new ticket]]. Please note that you need to be logged in to create tickets. Then just click on the "[[/newticket|New Ticket]]" button in the above menu. 
+If you experience problems with PALM or if you like to request new enhancements, feel free to use our [[tickets|ticket system]].
+{{{
+#!access
+#allow(BROWSER_VIEW)
+As an authorized user you can create a [[/newticket|new ticket]]. Then just click on the "[[/newticket|New Ticket]]" button in the above menu. 
 
 Before opening a new ticket, please make sure that your problem/query has not already been reported in the [[tickets|tickets section]]. You can also search for known bugs and solutions in the [[tickets|tickets section]] or you can simply use the search toolbar at the top of the page.
+}}}
 
+{{{
+#!access
+#deny(BROWSER_VIEW)
+'''You either do not have an account or you are not logged in.''' 
 
-=== Unregistred users ===
-In case you don't have an account yet and you are interested in using or just testing the code, send an [[mailto:raasch@muk.uni-hannover.de|email]] including a username and a password that you like to use to access the code. This account will also allow you to login on this trac-server, e.g. to submit trouble tickets, or to edit the wiki, if you have proper access permissions. As a registered user, you will also be informed about new PALM updates by email.
-
+You need to be logged in to use the ticket system. In case you don't have an account yet and you are interested in using or just testing the code, please create an account using the [[//register|register form]]. This account will give you access to the PALM repository and also allow you to login on this trac-server, e.g. to submit trouble tickets, or to edit the wiki, if you have proper access permissions. As a registered user, you will also be informed about new PALM updates by email.
+}}}